|
Frequently Asked Questions About Bubzee™ Baby
and Adult Bibs
Do I have to pay sales tax?
- Only New York State residents will be charged sales tax. The
current rate is 8.25%.
How can I return something I purchased?
- All returns must have a Return Authorization number (RA#)
clearly marked on the front of the package in order to be
processed for a refund. To obtain an RA# please contact us via
email at Shipping
charges are non-refundable and all returns are subject to a 10%
restocking fee. Refunds will not be made on any
personalized/embroidered items unless there was an error in
spelling on the part of Practical Creations.
When will I receive my handmade bib order?
- Your order will be shipped out within 6-8 business days after
payment is received. Please allow an additional 2 business days
for embroidery. During holidays, orders may take up to 12
business days.
Am I guaranteed to get the trim I choose?
- We do our best to ensure that we are fully stocked and up to
date with our bib designs on our website. However, if our supply
runs out, we will contact you immediately. You will be welcome
to choose another handmade bib style or cancel your order if
there are no other styles you like.
What payment methods do you accept?
- At this time we accept Visa, MasterCard and Discover.
How much is shipping?
- Shipping is $5.95 for all orders within the US and Canada.
What is your shipping policy?
- All
orders within the US are shipped via USPS Priority Mail.
Tracking information will be provided via email once the package
is shipped.
- All
orders to Canada are shipped via Airmail and will arrive via
Canada Post. Orders to Canada do not have tracking numbers.
- Practical Creations is not responsible for any
packages that are lost, damaged or stolen. We are also not
responsible for any custom taxes that may be incurred outside of
the U.S.A. International customers may be required to pay
additional charges/taxes prior to delivery of their package.
Do you ship to other Countries?
- At this time we are only shipping orders to the US and Canada.
|